Adobe Connect Scheduled System Maintenance

Fri, 2019-11-01 10:55 -- djennings
Event Description: 

Dear Adobe Customer

This message is regarding your account(s):  idigbio.adobeconnect.com

The Adobe Connect team is pleased to announce that we'll be upgrading your account to Adobe Connect 10.6 beginning on Sunday, December 1st, 2019

  • This upgrade will require several hours of downtime during a maintenance window. The maintenance window will begin at 9:00PM PST on December 1st and end at 3:00AM PST December 2nd. Your account may not be accessible during this time.
  • This update does not require a new Adobe Connect application. No action is required on your part as all of the updates will happen on the server.
  • Adobe Connect 10.6 includes a new HTML-based viewer for recordings. The Adobe Connect application is no longer required to view recordings. Recordings will play natively in modern browsers if the associated meeting rooms have HTML enabled - including recordings made prior to version 10.6.
  • In addition to the new HTML-based recording viewer, version 10.6 includes a new HTML-based curriculum viewer as well as several fixes for issues related to the HTML client. See what's new with Adobe Connect here.

If you have any questions, please contact Technical Support.

Sincerely,
The Adobe Connect Team

Start Date: 
Monday, December 2, 2019 - 00:00 to 06:00
Contact Name: 
Adobe Connect Team
Contact Email: 
mail@mail.adobe.com
Contact Phone: 
800-422-3623
Affected Services: 
Web Conferencing Services