Web Conferencing: Difference between revisions
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= Overview = | |||
[http://idigbio.adobeconnect.com | iDigBio's web conferencing solution services are provided via Adobe Connect: | ||
[http://idigbio.adobeconnect.com idigbio.adobeconnect.com] | |||
Revision as of 11:46, 20 June 2012
Overview
iDigBio's web conferencing solution services are provided via Adobe Connect:
Web Conferencing Troubleshooting and Help
Before connecting to a scheduled meeting, you can verify your system configuration here:
This support page, provided via Adobe Connect, will test the following four items:
- Supported Flash Player Version
- Adobe Connect connection Test
- Connection speed test
- Adobe Connect Add-In test
Audio Troubleshooting
Microphone Rights For Participants
Adobe Connect's default configuration is to enable microphone rights only for hosts and presenters. This is a setting the host must explicitly enable for participants to share audio. Please let the meeting host know via chat if you do not have audio right enabled.
Adobe Connect Add-In
Adobe Connect requires the installation of the "Adobe Connect Add In" before audio can be transmitted by a participant.
Audio Set Up Wizard
Please use the audio set up wizard to configure your audio devices. If you are currently broadcasting audio, using the wizard will temporarily interrupt your transmission. Common issues the wizard can solve:
- Selecting the correct microphone (computer's built in microphone vs. headset mic vs. web camera mic)
- Microphone gain issues, clipping, etc
- Selecting the correct audio output device (headphones vs. built in speakers)